Returns Policy


You have the right to withdraw from this contractual agreement within a period of Thirty days without providing substantiation for such withdrawal. The withdrawal period spans a period of thirty days from the date upon which you or a third party nominated by you, who is not the carrier, shall take possession of the last of the goods, insofar as you shall have ordered multiple goods within the parameters of an integrated order and such goods shall be delivered in separate shipments;

In order to exercise your right of withdrawal, you must inform us at:


of your decision to withdraw from this contractual agreement by issuing a clear statement. If you choose to exercise this option, we shall send you confirmation of receipt of such notice of withdrawal. Despatch of the notice of withdrawal prior to the expiry of the withdrawal period shall be deemed sufficient for compliance with the withdrawal period.


If you withdraw from this contractual agreement, we shall be obligated to refund to you all payments that we have received from you, inclusive of shipping costs (with the exception of additional costs arising from your selection of a method of receiving the shipment that differs from the most cost-effective standard shipment method offered by us), immediately and no later than within thirty days from the date upon which we receive your notice of withdrawal from this contractual agreement. Any such refund shall be remitted by means of the same method of payment that you used to carry out the original transaction unless an alternative arrangement has been expressly agreed with you. Under no circumstances shall any fees be charged to you on account of this refund. We may refuse to issue a refund until such time as we have had the goods returned again or until you have provided evidence of having returned the goods – whichever shall have occurred earlier.

You shall be required to return or hand over the goods to:



4 Holme Crescent



immediately and, in any case, no later than within fourteen days from the date upon which you inform us of your withdrawal from this contractual agreement. The deadline shall be deemed to have been met if you dispatch the goods before expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall be required to pay for any depreciation of the goods only if such depreciation is attributable to any unnecessary handling of the goods in order to examine their condition, properties, and operation.